Keep your computer ON, and make a successful connection, then shut down your computer (power off).ģ. On your Splashtop apps, or on the web portal (my.).Ģ. Steps required to wake your computer from Sleep or Hibernation mode:ġ. If you are using only battery power on the laptop, this may cause an attempt to use the WoL feature to fail.
Splashtop personal pc pro#
If your computer is a laptop (for example, a NB, Mac Book Pro or Mac Book Air), please make sure the power cable is plugged in to an electrical power source. Your computer must be connected to your wireless router using the network cable (Ethernet).Ĥ. Make sure the Wake for network access option is selected in the Energy Saver settings.ģ.Configure your LAN network interface adapter ( Control Panel -> Device Manager -> Network adapters).Enable Wake-on-LAN in the system BIOS if you want to allow your computer to wake from a powered-off (i.e., Hibernate) state.For example, it might be "Wake on LAN," or "Onboard LAN Boot ROM," or something else. Please note that the term in BIOS might vary. Configure your computer to be Wake-on-LAN ready.
Splashtop personal pc Pc#
(This step pertains to PC only Mac users can ignore this.)Ģ. Make sure your BIOS supports Wake-on-LAN, and that this option has been enabled. To connect to your computer when it is in Sleep or Hibernation mode, you need the following:ġ. (New) On Windows 8 or 10, you need to disable "Turn on fast startup" function to be able to wake it up from powered off state. Please note that currently, it is not possible to awaken a Mac computer from a powered-off state via the WoL feature, although it can be done from a sleeping state as described below. Have an awake computer on the same network as the sleeping/off computer AND that awake computer has Streamer 3.0.8.3 or newer installed and logged into your account.The computer is connected by Ethernet, not WiFi.Settings in Windows or Mac have been properly set up.PC BIOS supports WoL and that the option has been enabled.Otherwise, there is no chance to make WoL work successfully. * Business Access Solo and Remote Support Basic plans do not include remote wake and remote reboot features.įirst, we ask that you make sure the following four conditions have been satisfied completely. In this topic, we provide the instructions. However, this is not an intuitive feature, and is performed using somewhat complicated settings. Splashtop Business Access*, Remote Support* and Splashtop Personal (formerly known as Splashtop 2) provide a method to perform Wake-on-LAN (WoL) which is similar to Splashtop v1.x.
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